CHECKOUT & PAYMENT SUPPORT
Payment & Security
Understand checkout totals, payment confirmation, and how to protect your payment information.
Available payment methods
Use the payment methods displayed in checkout for your order and location. Availability can vary by country, currency, device, and provider.
A payment brand or method should not be assumed available unless it is offered in your checkout.
Your order total
Review the selected items, quantity, currency, shipping charges, applicable discounts, and taxes collected by the store before submitting payment.
Your bank or payment provider may apply its own currency conversion or cross-border fees. These charges are separate from charges collected by us.
Payment processing
Payment authorization and processing are handled through the payment service selected at checkout. We receive information needed to manage the transaction, such as payment status and transaction references.
Provide accurate billing information and use a payment method you are authorized to use. Complete any verification requested by your payment provider through its official interface.
Declined or pending payments
If payment fails, check the billing details and available funds, or contact your provider. Avoid repeatedly submitting the same payment while its status is unclear.
A pending authorization may temporarily appear without a completed order. Your provider controls when an unused authorization is released. Contact support if you cannot match a charge to an order.
Confirmation and order checks
Order acknowledgement is sent to the checkout email after the order is submitted. Check spam folders and contact support if you have a payment confirmation but no order reference.
An order may require additional checks before fulfillment. If we cannot accept or fulfill an order, we will notify you and refund any amount collected for the affected items.
Protecting your information
Use the official magelogri.com storefront and inspect the payment destination before entering sensitive information. Stop if your browser displays a security warning.
Never email passwords, full card numbers, security codes, or one-time authentication codes. No online system can guarantee absolute security; promptly report suspicious activity to your provider and our support team.
Refunds and payment disputes
Approved return refunds are issued to the original payment method within 5–10 business days after receipt and inspection. Approved refunds without a return are issued within 5–10 business days after approval.
Provider posting time can be additional. Contact us about an unrecognized or duplicate charge; this does not restrict your right to contact your payment provider or use its dispute process.
Payment assistance
Email service@magelogri.com with your order number, payment date, amount, and a description of the issue. Redact sensitive payment information from any screenshot.