magelogri™ specializes in vinyl record display accessories. Review each listing for its materials, dimensions, intended use, and included contents. Records and styling objects are not included unless expressly listed.

Compare the stated dimensions with your sleeves or box sets. Oversized jackets, protective outer sleeves, and multi-record packaging can require additional space. Ask support if the listing does not answer your fit question.

Only parts listed in the product contents are included. Follow the installation instructions and check surface suitability and any stated load limit. Do not assume a supplied fixing works with every wall type.

Standard processing is 2–4 business days after payment confirmation. During holidays, promotions, or peak periods, processing may take up to 5 business days. Processing is separate from delivery time.

Standard U.S. delivery is estimated at 10–15 business days after dispatch. Add processing time to this estimate. For other destinations, confirm the applicable delivery estimate before ordering.

Shipping costs are calculated and displayed at checkout before payment. Available destinations and services depend on the delivery address. Orders may be fulfilled from our own or partner facilities in China or other stock locations.

Shipment confirmation and available tracking details are sent to your checkout email after dispatch. Check your spam folder if needed. Email support with the order number if tracking is missing or has not updated for an extended period.

Contact support immediately. We can attempt changes or cancellation before fulfillment but cannot guarantee them once preparation or dispatch has begun. No cancellation fee applies to a successfully canceled unfulfilled order.

Request an eligible change-of-mind return within 30 calendar days after delivery. Items must be unused, uninstalled, and in original condition with original packaging and included parts. Customers pay preference-return postage. No restocking fee applies to approved returns.

Contact support before sending anything. We provide the applicable return warehouse address and instructions.

Report damaged, defective, incorrect, or materially misdescribed items with your order details and photos where available. We provide an appropriate remedy without additional cost, including necessary return shipping when a return is required because of our error.

If a parcel is missing despite a delivered scan, contact us for investigation. The scan alone does not automatically remove your entitlement to a remedy.

Approved return refunds are issued to the original payment method within 5–10 business days after receipt and inspection. Approved refunds without a return are issued within 5–10 business days after approval. Your payment provider may need additional posting time.

Email service@magelogri.com or call +86 18588456775. Service hours are 8:00 AM – 10:00 PM (China Standard Time (UTC+8)). Business-day estimates exclude weekends and applicable public holidays.